Short version: we collect the minimum we need to match volunteers with campaigns in your county. We don't sell your data. We don't run ad trackers. You can delete your account and data at any time.
01What we collect
We split what we collect into two buckets: what you give us, and what your device tells us.
Information you give us
- Account details: name, email, password
- Profile: skills, location, bio, role
- Campaign details: office sought, party, needs
- Messages and help-request content
Information collected automatically
- Device and browser details
- IP address and approximate location
- Usage data (pages, features, timestamps)
- Essential cookies (see Section 6)
02How we use it
We use your information to:
- Operate and maintain the Platform.
- Match volunteers with campaigns based on skills and location.
- Send notifications about applications, assignments, and deadlines.
- Enforce our Terms of Service and protect against misuse.
- Improve the Platform through aggregate usage analytics.
- Respond to your support requests.
We don't use your information to train third-party AI models, target ads, or sell to data brokers. Full stop.
04How long we keep your data
We retain your information while your account is active or as needed to provide the service. If you delete your account, we remove your personal information within 30 days, except where we must retain something by law (for example, security logs required for fraud investigation).
05How we protect it
We use industry-standard measures, including TLS in transit, encrypted at-rest storage where applicable, scoped access for admins, and two-factor authentication for privileged accounts. No system is perfect — we can't guarantee absolute security, but we do the work.
07Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct anything that's wrong.
- Delete your account and the data attached to it.
- Export your data in a portable format.
- Opt out of non-essential communications.
Most of these are one-click in your account settings. For anything else, email privacy@aorhq.org.
08Children
AoR is not for anyone under 18. We don't knowingly collect personal information from children. If we learn we have, we'll delete it promptly — and if you believe a child has given us data, tell us.
09Changes to this policy
We may update this policy. For material changes, we'll notify you by email or a prominent in-app notice at least 14 days before the change takes effect. Continued use after a change means you accept the updated policy.
10Contact
Questions about your data, this policy, or anything adjacent? Email privacy@aorhq.org. A real human will answer.