Terms of service

AOR HQ is an invite-only, AI-assisted campaign support platform. It is designed to help under-resourced candidates, organizers, volunteers, trusted partner organizations, and related users turn campaign needs into concrete tasks and route those tasks to people, tools, information, or workflows that may help.

AOR HQ is not a law firm, accounting firm, campaign treasurer, compliance vendor, political committee, donor processor, voter-file provider, text-message carrier, advertising platform, background-check provider, employment agency, professional-services firm, or guarantor of campaign results. Unless we expressly say otherwise in a signed written agreement, AOR HQ does not endorse, sponsor, coordinate with, control, or speak for any candidate, committee, organization, volunteer, donor, or third party.

The Services may include beta, pilot, experimental, AI-assisted, or invite-only features. Those features may change, break, produce incomplete results, or be discontinued at any time.

You accept these Terms when you access or use the Services, create or activate an account, accept an invitation, scan or use an invite QR code, click an acceptance box, submit a request, publish a request, apply to help with a request, invite another user, connect a third-party service, upload data, or otherwise use any part of the Services.

If you use the Services on behalf of a campaign, committee, candidate, organization, company, party unit, partner organization, or other entity, you represent and warrant that you are authorized to bind that entity to these Terms. In that case, "you" and "your" mean both you personally and the entity you represent.

You must be at least 18 years old to use the Services. You may not use the Services if you are barred from doing so under applicable law, if you are located in a jurisdiction where our Services are not offered, if you are on any applicable sanctions list, or if your use would violate campaign-finance, election, privacy, communications, export-control, sanctions, or other applicable laws.

AOR HQ does not knowingly permit children or minors to create accounts or participate through the Services. Do not invite, register, or allow anyone under 18 to use the Services.

Access to the Services is trust-gated. You may need a valid invitation, QR signup token, administrator approval, Google login for an invited account, or other authorization before you can use the Services. An invitation does not guarantee continuing access. We may accept, reject, suspend, restrict, or revoke any account or invitation at any time, with or without notice, to protect the Services, our users, campaigns, data, third-party systems, or the public.

You agree to provide accurate, current, and complete account information; keep your login credentials secure; use multi-factor authentication if required or recommended; promptly update your information; and notify us immediately at legal@aorhq.org if you believe your account, invitation, data, or credentials have been compromised.

You are responsible for all activity under your account and for any users you invite, approve, manage, or authorize, to the maximum extent permitted by law. You may not sell, rent, share, transfer, or sublicense your account or invite tokens.

The Services may support different user roles, such as candidates, volunteers, division administrators, super administrators, organizers, partner organizations, trusted service providers, or other roles we create over time. Features, permissions, visibility, workflows, and obligations may differ by role.

Administrative or elevated access is a privilege, not a right. Administrators must use elevated permissions only for legitimate operational purposes, must not access data outside their authorized scope, and must preserve the confidentiality and security of information they can access through the Services.

If you use the Services as or for a candidate, campaign, committee, party unit, political organization, PAC, nonprofit, civic group, or other organization, you represent and warrant that:

• (a) your account information, office sought, district, party or nonpartisan status, campaign status, committee information, links, filings, and profile information are accurate and not misleading;
• (b) you have authority to request, receive, use, and publish any support, tasks, volunteer help, data, content, files, analyses, templates, outputs, introductions, or deliverables you obtain through the Services;
• (c) you are solely responsible for your compliance with federal, state, local, tribal, territorial, and other applicable election laws, campaign-finance laws, ethics rules, lobbying rules, contribution limits, expenditure rules, disclaimer rules, reporting obligations, ballot-access rules, donor rules, public-records rules, privacy rules, communications rules, and platform policies;
• (d) you will not use the Services to obtain, accept, conceal, misreport, or facilitate prohibited contributions, illegal in-kind contributions, straw donations, foreign national contributions, corporate contributions where prohibited, coordinated expenditures where prohibited, illegal reimbursements, or any other unlawful campaign support;
• (e) you will not imply that AOR HQ endorses, sponsors, authorizes, coordinates with, or is responsible for your campaign or communications unless we expressly agree in writing; and
• (f) you will review all outputs, recommendations, content, data, files, and volunteer deliverables before relying on or publishing them.

AOR HQ may help connect candidates and organizations with volunteers, experts, service providers, or other users. AOR HQ provides a routing and coordination layer; it does not guarantee that any user is qualified, available, lawful to work on a task, trustworthy, licensed, insured, conflict-free, conflict-checked, background-checked, or suitable for any purpose.

If you volunteer or provide help through the Services, you represent and warrant that:

• (a) all profile information, skills, credentials, work samples, availability, licenses, references, and claims you provide are accurate and not misleading;
• (b) you will accept only tasks you are willing and able to perform responsibly and lawfully;
• (c) you will promptly communicate if you cannot complete a task, meet a deadline, or continue an engagement;
• (d) you will not misuse campaign, voter, donor, volunteer, supporter, internal, or personal data;
• (e) you will not represent that you speak for AOR HQ, a campaign, or an organization unless you are expressly authorized;
• (f) you will not provide legal, accounting, tax, treasurer, campaign-finance, election-law, cybersecurity, medical, or other licensed professional advice unless you are appropriately qualified and licensed and the recipient has separately agreed to the scope and terms of that professional engagement; and
• (g) you are responsible for complying with all laws, professional rules, confidentiality obligations, conflicts rules, employer policies, and platform policies that apply to your work.

Unless AOR HQ expressly agrees otherwise in writing, volunteers and experts are not employees, workers, agents, partners, franchisees, representatives, fiduciaries, contractors, or joint venturers of AOR HQ. AOR HQ does not control how volunteers perform tasks. AOR HQ is not responsible for wages, benefits, taxes, insurance, workers' compensation, unemployment insurance, reimbursements, employment screening, workplace safety, licensing, or professional supervision for users who help each other through the Services.

Unless you and the recipient agree otherwise in writing before work begins, if you create a deliverable specifically in response to a request through the Services, you assign to the requesting campaign, candidate, or organization all transferable rights you own in that deliverable, excluding your pre-existing materials, generic know-how, tools, templates, methods, libraries, processes, and background intellectual property. For any rights that cannot be assigned, you grant the recipient a perpetual, worldwide, royalty-free, fully paid, sublicensable, transferable license to use, reproduce, modify, publish, distribute, display, perform, and create derivative works from the deliverable for campaign, civic, organizational, archival, and related purposes.

You grant AOR HQ a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, analyze, moderate, secure, troubleshoot, improve, and otherwise process deliverables and related content as necessary to operate, protect, and improve the Services.

You are solely responsible for ensuring that your deliverables do not infringe, misappropriate, violate, or disclose anyone else's rights or confidential information. Do not upload or provide stock images, fonts, music, video, code, data, templates, trademarks, or other materials unless you have the right to use them for the intended campaign or organizational purpose.

AOR HQ does not guarantee ballot access, election outcomes, fundraising results, donation volume, volunteer performance, media coverage, voter contact, turnout, persuasion, compliance, data accuracy, ad approval, email deliverability, text deliverability, public reception, or any other result.

Campaigns are dynamic and legally sensitive. You are responsible for your own strategy, decisions, communications, filings, spending, fundraising, volunteer management, and public conduct.

The Services may use artificial intelligence, machine learning, automation, natural language processing, scoring, ranking, classification, summarization, recommendation, extraction, or similar technologies ("AI Features"). AI Features may help interpret a plain-English request, suggest tasks, classify work, draft content, summarize data, route requests, identify assumptions, generate checklists, or support other workflows.

AI Features are tools, not authorities. AI outputs may be wrong, incomplete, biased, outdated, misleading, hallucinated, unsafe, or inappropriate for your specific facts, jurisdiction, audience, campaign, deadline, or legal obligations. You must independently review all AI outputs for accuracy, appropriateness, legality, compliance, tone, and strategic fit before relying on, publishing, sending, filing, or using them.

AOR HQ does not provide legal, campaign-finance, accounting, tax, election-law, ethics, advertising, communications-compliance, cybersecurity, or professional advice through AI Features. AI-generated content must not be used as a substitute for review by qualified professionals where professional review is needed.

You are responsible for all input you provide to AI Features and all output you use. Do not submit information to AI Features unless you have the rights and permissions required to do so and you are permitted to share that information with AOR HQ and any applicable service providers or subprocessors.

AOR HQ may use third-party AI providers, infrastructure providers, and other service providers to operate AI Features. We may process inputs, outputs, metadata, feedback, and usage data to provide, secure, debug, evaluate, moderate, and improve the Services, subject to our Privacy Policy and any written data-processing commitments that apply.

Some campaign tasks are compliance-sensitive, including campaign-finance reporting, treasurer support, donation processing, donor research, public disclaimers, paid advertising, voter files, text messaging, robocalls, phone banking, direct mail, public communications, ballot access, petitions, data targeting, website donation flows, employment matters, contracts, cybersecurity, and use of third-party political tools.

If a request, output, file, or volunteer task touches a compliance-sensitive area, you are solely responsible for obtaining appropriate professional, legal, treasurer, compliance, platform, carrier, or election-official review before acting. AOR HQ may flag, restrict, require review for, or decline to support compliance-sensitive requests, but we are not obligated to do so, and our failure to flag something does not mean it is lawful or compliant.

Free, discounted, volunteer, corporate, professional, technical, data, software, AI, or other support may have campaign-finance consequences depending on the jurisdiction, office, recipient, source, value, coordination, timing, and facts. AOR HQ does not determine whether any access to the Services, volunteer work, expert work, software use, data use, hosting, analysis, content, communications support, or other assistance is a contribution, in-kind contribution, independent expenditure, coordinated expenditure, exempt volunteer activity, reportable benefit, or prohibited support.

You are solely responsible for determining whether receiving or providing support through the Services is permitted, valued correctly, reported correctly, accepted correctly, reimbursed if required, or rejected if prohibited. You agree not to use the Services in any way that would cause AOR HQ, any user, any volunteer, any candidate, any committee, or any third party to violate campaign-finance law.

Unless AOR HQ expressly states otherwise in a separate written agreement, AOR HQ is not a donation processor, escrow agent, conduit, PAC, treasurer, merchant of record, fundraiser, donor adviser, or custodian of campaign funds. Donation links, payment forms, fundraising tools, call-time tools, and contribution pages may be provided by third-party services, and your use of them is subject to those third-party terms and applicable law.

You are solely responsible for contributor eligibility, contribution limits, prohibited-source rules, reporting, refunds, chargebacks, disclaimers, recurring donation language, donor consent, tax treatment, and recordkeeping. You may not use the Services to create deceptive donation pages, recurring-contribution traps, false urgency, misleading donor routing, straw-donor schemes, or any other unlawful or deceptive fundraising practice.

You may upload, submit, link, or process data only if you have all rights, permissions, consents, authorizations, licenses, and legal bases required to do so. This includes voter files, canvassing data, call history, text history, donor data, supporter data, volunteer data, petition data, campaign-finance data, public-records data, VAN/VoteBuilder or CRM exports, Mobilize or event data, ActBlue or donation data, Action Network data, NGP VAN data, Solidarity Tech data, NationBuilder data, spreadsheets, email lists, phone lists, and any third-party data.

You may not use AOR HQ to evade another platform's terms, license restrictions, API restrictions, export restrictions, data-use rules, or security controls. Do not upload data obtained from a third-party platform unless you are authorized to do so and the upload is permitted by that platform and by applicable law.

You must not use information copied or obtained from Federal Election Commission reports or statements for soliciting contributions or for commercial purposes where prohibited by federal law. You must not use the Services to launder, disguise, enrich, resell, profile, target, or exploit donor data in ways that violate law, source restrictions, privacy commitments, or user expectations.

You must not use voter data or other personal data for voter suppression, intimidation, harassment, unlawful challenges to voter eligibility, discriminatory targeting, doxxing, stalking, threats, violence, identity theft, fraud, or misleading people about voting requirements, registration, polling places, deadlines, ballot status, eligibility, or whether to vote.

Operational data can become stale quickly. You are responsible for verifying addresses, precincts, districts, eligibility, contact information, opt-outs, consent, deadlines, and other time-sensitive data before using it.

You are solely responsible for complying with all laws and platform or carrier rules that apply to email, SMS, MMS, peer-to-peer texting, application-to-person texting, phone calls, robocalls, ringless voicemail, voice cloning, AI-generated voices, phone banking, direct mail, advertising, and other communications.

Without limiting that responsibility, you must comply with the Telephone Consumer Protection Act, CAN-SPAM Act, state mini-TCPA laws, state telemarketing laws, Do Not Call rules, carrier rules, 10DLC/A2P registration requirements, Campaign Verify requirements where applicable, opt-in and opt-out rules, consent and revocation rules, caller-ID rules, prerecorded/artificial voice rules, political disclaimer rules, email authentication requirements, unsubscribe rules, and all applicable third-party terms.

You may not use the Services to send, draft, route, facilitate, or coordinate unlawful spam, deceptive calls, unlawful texts, spoofed caller ID, undisclosed AI-generated voice calls, robocalls without required consent, voter suppression messages, harassment, threats, or misleading election information.

If AOR HQ offers optional text notifications or other mobile messaging, message frequency may vary. Message and data rates may apply. You may be able to text STOP to cancel and HELP for help, or use other instructions we provide. Transactional messages may still be sent where legally permitted. See the SMS terms or contact legal@aorhq.org with questions.

You are solely responsible for all public communications you create, send, publish, or approve using or based on the Services. This includes websites, social posts, ads, videos, mailers, flyers, signs, emails, text messages, scripts, speeches, press releases, op-eds, donation pages, petitions, event pages, canvassing materials, call scripts, and generated content.

You must include all required "paid for by," "authorized by," sponsorship, committee, AI/synthetic media, platform, ad library, and other disclaimers required by law or platform policy. You are responsible for completing all required advertiser verifications and complying with targeting restrictions, transparency rules, issue-ad rules, political-ad rules, election-ad rules, data restrictions, and platform-specific content policies.

You may not use the Services to create, publish, or distribute undisclosed synthetic media, deepfakes, fake endorsements, impersonations, manipulated audio/video/images, inauthentic accounts, bots, coordinated inauthentic behavior, fake grassroots activity, or misleading content that is unlawful, deceptive, or likely to mislead voters about a material fact.

The Services may link to, integrate with, import from, export to, or rely on third-party websites, apps, APIs, tools, services, infrastructure, AI providers, CRMs, payment processors, advertising platforms, communication platforms, cloud providers, email providers, text providers, mapping services, data providers, identity providers, analytics tools, and collaboration tools ("Third-Party Services").

AOR HQ does not control and is not responsible for Third-Party Services. Your use of Third-Party Services is governed by their own terms, policies, fees, data practices, security practices, availability, and restrictions. AOR HQ is not responsible for third-party downtime, data loss, data restrictions, account suspensions, API changes, ad disapprovals, carrier filtering, payment issues, export limitations, privacy practices, or policy enforcement.

You are responsible for ensuring that your use of any Third-Party Service through or in connection with AOR HQ is lawful and permitted by that Third-Party Service.

"User Content" means any data, text, prompts, files, documents, spreadsheets, images, audio, video, code, links, profiles, messages, comments, applications, reviews, ratings, flags, notes, requests, task descriptions, deliverables, campaign materials, voter data, donor data, volunteer data, feedback, or other information submitted, uploaded, linked, created, generated, transmitted, stored, or shared by or for users through the Services.

You retain whatever rights you own in your User Content, subject to the licenses and rights granted in these Terms. You grant AOR HQ a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, transferable license to host, store, copy, reproduce, transmit, display, perform, publish, distribute, modify, format, translate, analyze, classify, summarize, tag, moderate, secure, back up, create derivative works from, and otherwise process User Content as necessary or useful to operate, provide, protect, develop, train, evaluate, debug, enforce, and improve the Services, comply with law, prevent abuse, support users, and exercise our rights under these Terms.

You represent and warrant that you have all rights, permissions, consents, authorizations, notices, and legal bases necessary to provide User Content to AOR HQ and to grant the rights described in these Terms.

The Services may be used for campaign-sensitive work, but they are not a substitute for legal privilege, professional confidentiality, a secure data room, a nondisclosure agreement, or a formal vendor agreement. Do not upload highly sensitive, privileged, regulated, confidential, proprietary, classified, export-controlled, health, financial, children's, or other restricted information unless you are authorized to do so and you accept the risk of processing that information through the Services.

AOR HQ will use commercially reasonable efforts to protect User Content as described in our Privacy Policy and security practices, but no system is perfectly secure. Users who receive access to campaign, voter, donor, supporter, volunteer, internal, or other sensitive data must use it only for the authorized request, protect it from unauthorized access, not copy or export it except as necessary and authorized, and delete or return it when no longer needed or when asked.

AOR HQ may disclose User Content and account information to administrators, candidates, organizations, volunteers, service providers, legal advisers, law enforcement, regulators, or others where we believe disclosure is necessary or appropriate to operate the Services, investigate abuse, enforce these Terms, comply with law, protect rights or safety, resolve disputes, or support a user request.

AOR HQ may create and use deidentified, aggregated, statistical, or analytic data derived from use of the Services, provided that such data does not reasonably identify you or any individual, campaign, committee, organization, or confidential dataset. We may use such data to improve matching, understand request patterns, build templates, detect abuse, measure impact, improve security, develop features, and communicate aggregate insights.

If you provide ideas, suggestions, comments, bug reports, feature requests, prompts, workflows, improvements, or other feedback, you grant AOR HQ a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, transferable license to use, modify, commercialize, and exploit that feedback for any purpose without restriction, attribution, or compensation.

The Services, software, designs, workflows, user interfaces, prompts, taxonomies, schemas, models, algorithms, matching logic, databases, documentation, trademarks, logos, branding, content, and other materials provided by AOR HQ are owned by AOR HQ or its licensors and are protected by intellectual property and other laws. Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, scrape, reproduce, frame, mirror, or create derivative works from the Services.

AOR HQ grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services only for authorized purposes and only in compliance with these Terms.

You may not use AOR HQ names, logos, marks, screenshots, branding, or public statements in any press release, campaign material, fundraising material, ad, endorsement, website, or public communication without our prior written permission, except to truthfully state that you use or have used the Services if that statement is not misleading and does not imply endorsement.

You agree not to use the Services, directly or indirectly, to:

• (a) violate any law, regulation, court order, contract, fiduciary duty, professional rule, third-party right, platform policy, carrier rule, or campaign-finance/election requirement;
• (b) suppress, intimidate, threaten, deceive, harass, coerce, disenfranchise, or mislead voters, candidates, volunteers, donors, election workers, officials, journalists, or members of the public;
• (c) provide false or misleading information about voting eligibility, voter registration, polling places, ballot drop boxes, vote-by-mail rules, election dates, deadlines, ballot curing, voter ID, citizenship, criminal history, party affiliation, or whether or how to vote;
• (d) impersonate anyone, misrepresent your identity, affiliation, authorization, qualifications, campaign status, office, party, endorsement, credentials, or role;
• (e) create or distribute undisclosed or deceptive synthetic media, deepfakes, cloned voices, fake endorsements, fake grassroots activity, fake donors, fake volunteers, fake accounts, fake reviews, or manipulated content;
• (f) engage in harassment, abuse, hate, threats, stalking, doxxing, sexual exploitation, violence, extortion, blackmail, defamation, invasion of privacy, or discrimination;
• (g) upload, use, or share data you do not have the right to use, including voter, donor, supporter, volunteer, CRM, VAN/VoteBuilder, event, payment, advertising, social, scraped, brokered, or public-records data subject to legal, contractual, ethical, or source restrictions;
• (h) use protected, sensitive, or personal traits for unlawful discrimination, voter suppression, harassment, intimidation, denial of services, or other prohibited targeting;
• (i) solicit, accept, route, disguise, facilitate, or conceal unlawful donations, prohibited contributions, foreign national contributions, straw donations, corporate contributions where prohibited, illegal reimbursements, or other unlawful financial activity;
• (j) send spam, unlawful texts, unlawful calls, unlawful robocalls, spoofed communications, unsolicited commercial messages, phishing, malware, or communications that lack required opt-out mechanisms or disclaimers;
• (k) access, attack, disrupt, scan, scrape, overload, bypass, reverse engineer, damage, interfere with, or test the vulnerability of the Services or any third-party system without authorization;
• (l) introduce malware, spyware, ransomware, worms, viruses, bots, scrapers, credential harvesters, or other harmful code;
• (m) attempt to gain unauthorized access to accounts, data, requests, divisions, campaigns, systems, APIs, or infrastructure;
• (n) use the Services for surveillance, profiling, stalking, law-enforcement, immigration-enforcement, or intelligence purposes unrelated to authorized campaign or civic work;
• (o) sell, rent, sublicense, broker, resell, publish, or commercialize access to the Services or data obtained through the Services without written authorization;
• (p) use the Services to compete with AOR HQ, benchmark the Services, copy features, harvest users, or build a competing product, except to the extent restrictions are prohibited by law;
• (q) interfere with another user's campaign, data, request, volunteer relationship, access, or use of the Services;
• (r) pressure, exploit, manipulate, or deceive volunteers, donors, voters, candidates, or vulnerable people;
• (s) upload illegal, infringing, confidential, private, or harmful material; or
• (t) do anything that AOR HQ determines may create legal, security, reputational, operational, political, safety, trust, or platform risk.

AOR HQ may, but is not required to, review, monitor, moderate, remove, label, restrict, preserve, disclose, or refuse User Content, accounts, requests, applications, invitations, profiles, messages, links, data, outputs, or deliverables.

We may investigate suspected violations of these Terms; suspend, restrict, or terminate accounts; revoke invitations; remove requests; disable features; limit access to data; notify administrators, campaigns, organizations, affected users, service providers, law enforcement, regulators, or others; and take any other action we believe is appropriate.

Users may be able to flag suspicious, abusive, bad-faith, unsafe, non-delivering, or noncompliant behavior. AOR HQ may decide how to handle flags in its sole discretion. We are not obligated to explain moderation decisions, reinstate access, or preserve access to removed content.

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information. The Privacy Policy is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy, the Privacy Policy controls only with respect to personal-information processing that it specifically covers, unless a separate signed agreement says otherwise.

AOR HQ maintains a separate Privacy Policy. Review it carefully before uploading voter, donor, supporter, volunteer, or other personal data.

You are responsible for securing your account, devices, networks, browsers, email accounts, connected services, API keys, data exports, passwords, and authentication methods. You may not share credentials or invite tokens except as expressly permitted.

If you discover a security issue, vulnerability, data exposure, suspicious account activity, or unauthorized access, promptly notify legal@aorhq.org. Do not publicly disclose vulnerabilities, access data that is not yours, degrade the Services, or test systems without written authorization.

If you believe content on the Services infringes your copyright or other rights, contact legal@aorhq.org with enough information for us to evaluate the claim, including your name, contact information, identification of the work, identification of the allegedly infringing material, a statement that you have a good-faith belief the use is unauthorized, a statement under penalty of perjury that the information is accurate and that you are authorized to act, and your physical or electronic signature.

AOR HQ may remove or restrict content and may terminate repeat infringers where appropriate.

The Services may be unavailable, delayed, inaccurate, interrupted, insecure, degraded, or discontinued. We may add, remove, change, suspend, limit, or discontinue features, roles, integrations, workflows, AI providers, matching logic, data fields, pricing, access rules, and availability at any time.

Alpha, beta, pilot, experimental, preview, or early-access features are provided for evaluation and may be unreliable. Do not rely on the Services as your sole system of record, sole compliance tool, sole voter-contact system, sole data backup, sole communications channel, sole campaign operating system, or sole source of truth.

Some Services may currently be free or invite-only. AOR HQ may introduce paid features, subscriptions, usage limits, sponsorships, reimbursements, donations to AOR HQ, enterprise agreements, partner agreements, or other commercial terms in the future. If paid terms apply, they may be presented in an order form, statement of work, invoice, checkout flow, separate agreement, or feature-specific terms.

Unless otherwise stated in writing, fees are non-refundable, exclusive of taxes, and payable in U.S. dollars. You are responsible for taxes, chargebacks, payment method issues, and any legal obligations related to paying for or receiving access to the Services.

You may stop using the Services at any time. AOR HQ may suspend, restrict, or terminate your access, account, requests, invitations, data access, integrations, or features at any time, with or without notice, if we believe you violated these Terms, created risk, caused harm, became inactive, lost authorization, or for any other lawful reason.

After termination, you may lose access to your account, User Content, requests, deliverables, messages, history, integrations, and data. We may retain, delete, anonymize, or preserve information as described in our Privacy Policy, as required by law, as needed for legitimate business purposes, or as necessary to protect AOR HQ and others.

Sections that by their nature should survive termination will survive, including provisions about User Content, deliverables, intellectual property, confidentiality, data responsibility, campaign compliance, disclaimers, limitation of liability, indemnity, disputes, arbitration, class waiver, and general terms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, AI FEATURES, OUTPUTS, RECOMMENDATIONS, MATCHES, CONTENT, DATA, INTRODUCTIONS, DELIVERABLES, TEMPLATES, COMMUNICATIONS, INTEGRATIONS, AND THIRD-PARTY SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." AOR HQ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, QUIET ENJOYMENT, AND COURSE OF DEALING.

AOR HQ DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, COMPLIANT, CURRENT, COMPLETE, ACCURATE, VIRUS-FREE, AVAILABLE IN ANY LOCATION, OR SUITABLE FOR ANY CAMPAIGN, CANDIDATE, ORGANIZATION, ELECTION, LEGAL REQUIREMENT, DEADLINE, OR PURPOSE.

AOR HQ DOES NOT WARRANT OR GUARANTEE ANY USER, VOLUNTEER, CANDIDATE, ORGANIZATION, EXPERT, SERVICE PROVIDER, THIRD-PARTY TOOL, DATA SOURCE, AI OUTPUT, MATCH, TASK, DELIVERABLE, OR CAMPAIGN RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AOR HQ AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, AGENTS, REPRESENTATIVES, LICENSORS, SERVICE PROVIDERS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, ENHANCED, OR LOST-PROFIT DAMAGES; LOSS OF DATA; LOSS OF GOODWILL; LOSS OF REVENUE; LOSS OF DONATIONS; LOSS OF VOLUNTEERS; LOSS OF OPPORTUNITY; LOSS OF ELECTION; CAMPAIGN HARM; REPUTATIONAL HARM; BUSINESS INTERRUPTION; SECURITY INCIDENTS; THIRD-PARTY CLAIMS; OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AOR HQ'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID AOR HQ FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) USD $100.

THESE LIMITATIONS APPLY TO ALL THEORIES OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, EQUITY, WARRANTY, AND OTHERWISE, AND APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, liability will be limited to the greatest extent permitted by law.

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless AOR HQ and its affiliates, directors, officers, employees, contractors, volunteers, agents, representatives, licensors, service providers, and partners from and against any claims, demands, actions, investigations, proceedings, damages, losses, liabilities, fines, penalties, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

• (a) your access to or use of the Services;
• (b) your User Content, inputs, outputs, prompts, data, requests, communications, deliverables, or campaign materials;
• (c) your violation of these Terms;
• (d) your violation of law, regulation, professional rule, campaign-finance rule, election law, privacy law, communications law, platform policy, third-party terms, carrier rule, or rights of another person;
• (e) campaign-finance, donor, fundraising, payment, refund, reporting, disclaimer, or contribution issues;
• (f) voter data, donor data, supporter data, volunteer data, CRM data, VAN/VoteBuilder data, public-records data, scraped data, or other data you upload, provide, use, or request;
• (g) emails, texts, calls, robocalls, ads, mailers, websites, social posts, speeches, press releases, events, or other communications you create, approve, send, or publish;
• (h) your use of AI outputs or volunteer deliverables;
• (i) your relationship or dispute with any user, volunteer, candidate, organization, donor, voter, service provider, partner, or third party;
• (j) your negligence, willful misconduct, fraud, misrepresentation, or bad-faith conduct; or
• (k) any claim that your content or deliverables infringe, misappropriate, or violate intellectual property, privacy, publicity, confidentiality, or other rights.

AOR HQ may assume exclusive control of any matter subject to indemnification, and you agree to cooperate with our defense. You may not settle any claim in a way that imposes obligations on AOR HQ or admits fault by AOR HQ without our prior written consent.

AOR HQ may help facilitate introductions, tasks, applications, assignments, and handoffs, but users are solely responsible for their relationships with each other. AOR HQ has no obligation to mediate, resolve, pay, monitor, or become involved in disputes between users, including disputes about deliverables, quality, deadlines, strategy, advice, ownership, confidentiality, volunteer conduct, campaign decisions, reimbursements, or professional obligations.

These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent federal law preempts Delaware law.

Before filing any arbitration or court proceeding, you and AOR HQ agree to try to resolve the dispute informally. The party asserting a dispute must send written notice describing the claim, requested relief, and contact information. Notices to AOR HQ must be sent to legal@aorhq.org and, if required for formal legal notice, to AOR HQ, Inc., c/o LEGALINC CORPORATE SERVICES INC., 131 Continental Drive, Suite 305, Newark, DE 19713.

The parties will have 30 days after notice is received to attempt informal resolution. This period does not prevent either party from seeking emergency injunctive relief for misuse of data, intellectual property violations, security incidents, unauthorized access, or other urgent harm.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND AOR HQ AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, NOT IN COURT, EXCEPT AS EXPRESSLY STATED BELOW.

The arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules. If you are using the Services as a consumer, the AAA Consumer Arbitration Rules will apply where required. If you are using the Services on behalf of a campaign, committee, organization, company, or other entity, the AAA Commercial Arbitration Rules will apply unless the AAA requires otherwise. The arbitration may be conducted remotely, by documents, or in Delaware, as the arbitrator determines.

The arbitrator may award relief only on an individual basis and only to the extent necessary to resolve your individual claim. The arbitrator may not consolidate claims, preside over any class, collective, representative, mass, private-attorney-general, or consolidated proceeding, or award relief for anyone who is not a party to the arbitration.

You and AOR HQ waive any right to a jury trial and any right to participate in a class action, class arbitration, collective action, representative action, consolidated action, or private-attorney-general action.

Exceptions

Either party may bring an individual claim in small-claims court if eligible. Either party may seek injunctive or equitable relief in court for intellectual property misuse, unauthorized access, data misuse, confidentiality breaches, security incidents, or other urgent harm. AOR HQ may pursue collections or account abuse claims in court if arbitration would not provide an effective remedy.

If any part of this arbitration agreement or class waiver is found unenforceable, the unenforceable part will be severed to the extent permitted by law, and the remainder will remain in effect. If the class waiver cannot be enforced as to a particular claim, that claim may proceed only in court and only after arbitration of arbitrable individual claims is completed, unless applicable law requires otherwise.

Opt-out

If you are an individual using the Services in your personal capacity, you may opt out of this arbitration agreement within 30 days after first accepting these Terms by emailing legal@aorhq.org with the subject line "Arbitration Opt-Out" and your full name, account email, and a clear statement that you opt out. Opting out does not affect any other part of these Terms.

AOR HQ may update these Terms from time to time. When we make material changes, we may provide notice through the Services, by email, by requiring re-acceptance, or by other reasonable means. The updated Terms will be effective when posted or when stated in the notice. Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

If we make material changes to the arbitration agreement or class waiver, we will not apply those changes retroactively to disputes of which we had actual notice before the change, unless applicable law permits and the notice says otherwise.

No other terms, screenshots, help articles, emails, pitch decks, product notes, roadmap documents, demo materials, campaign instructions, or third-party terms modify these Terms unless they are expressly incorporated by name into these Terms or included in a separate written agreement signed by AOR HQ.

If you enter into a separate written agreement with AOR HQ signed by an authorized AOR HQ representative, that separate agreement controls only to the extent it expressly conflicts with these Terms. Feature-specific terms, data-processing terms, mobile terms, API terms, partner terms, or order forms may apply to particular Services. If there is a conflict, the following order controls unless a signed agreement states otherwise: (1) signed written agreement or order form; (2) data-processing addendum for personal data; (3) feature-specific terms; (4) these Terms; (5) policies, help docs, or website materials.

AOR HQ may send notices through the Services, by email, by posting on a website, or by other reasonable means. You consent to receive electronic communications from AOR HQ. Notices to you are effective when sent or posted.

Legal notices to AOR HQ should be sent to legal@aorhq.org. Formal notices may also be sent to AOR HQ, Inc., c/o LEGALINC CORPORATE SERVICES INC., 131 Continental Drive, Suite 305, Newark, DE 19713.

You may not assign or transfer these Terms, your account, or your rights or obligations without AOR HQ's prior written consent. AOR HQ may assign or transfer these Terms, in whole or in part, without notice or consent, including in connection with a merger, acquisition, reorganization, financing, sale of assets, change of control, corporate restructuring, or by operation of law.

AOR HQ is not liable for delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or hosting failures, cyberattacks, outages, third-party service failures, government action, legal changes, platform or carrier restrictions, election emergencies, public health events, or supply-chain issues.

If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force. AOR HQ's failure to enforce any provision is not a waiver. These Terms, together with policies and agreements they incorporate, are the entire agreement between you and AOR HQ regarding the Services.

Questions about these Terms may be sent to legal@aorhq.org.